Refund Policy

We Guarantee Your Satisfaction. The best just got better! Though it’s very rare but if for any reason you are not satisfied with your purchase we want to know about it. We stand behind our products 100%.

We guarantee the quality on everything we sell. If you think something doesn’t match up to our description of it, return the unused portion for a 100% refund or exchange on the products. The tech fee, business cards, used marketing materials, original shipping & handling charges are non-refundable. The offer is void if product is more than 50% used.

All returns must be authorized by Medical Mary in writing prior to returning the item(s) for a refund or exchange, Please send this to [email protected] 

We will make available to you a return label and a “Return Merchandise Authorization Number” or “RMA” number on the label.

You are responsible to cover any return shipping costs incurred to ship the item(s) back to our facility. The return shipping cost will be subtracted prior to refund to your card.

Return the unused portion of your item(s) as it is, 30-days from the date of purchase.

Please email us at [email protected] provide your name & Purchase Order # and reason for the return.