Return policy

To return products you must obtain a return merchandise authorization (RMA) and return the products within 7 days after you receive the RMA. The company will refund the original purchase price of products and related sales taxes.

SHIPPING & HANDLING FEES ARE NOT REFUNDABLE. YOU ARE RESPONSIBLE FOR PRODUCTS UNTIL Company RECEIVES THEM. YOU WILL BE CHARGED A RESTOCKING FEE OF 10% TO RETURN PRODUCTS.

Returned products must be in the same condition as you received them. THIS RETURN POLICY IS NOT A WARRANTY.

NOTE: Medical Mary will not accept for return any products you purchased from a Reseller. In order to properly process a refund or exchange, Independent Sales Representatives must follow the steps and conditions set forth below:

All returns to Company must be accompanied by:

a) A signed statement from the retail customer identifying the reason for the return;

b) A copy of the original retail sales receipt; and

c) The name, address, and telephone number of the retail customer

d) Medical Mary will prepay the cost of shipping the replacement product(s).