To return products you must obtain a return merchandise authorization (RMA) and return the products within 7 days after you receive the RMA. The company will refund the original purchase price of products and related sales taxes.
SHIPPING & HANDLING FEES ARE NOT REFUNDABLE. YOU ARE RESPONSIBLE FOR PRODUCTS UNTIL Company RECEIVES THEM. YOU WILL BE CHARGED A RESTOCKING FEE OF 10% TO RETURN PRODUCTS.
Returned products must be in the same condition as you received them. THIS RETURN POLICY IS NOT A WARRANTY.
NOTE: Medical Mary will not accept for return any products you purchased from a Reseller. In order to properly process a refund or exchange, Independent Sales Representatives must follow the steps and conditions set forth below:
All returns to Company must be accompanied by:
a) A signed statement from the retail customer identifying the reason for the return;
b) A copy of the original retail sales receipt; and
c) The name, address, and telephone number of the retail customer
d) Medical Mary will prepay the cost of shipping the replacement product(s).